Udemy

Free Customer Journey Analytics Course: Data, Identity and Workspace

A customer journey can cross a website, an email, a store and a support interaction. Satish Choudhary uses a fictional retailer to explain how Adobe Customer Journey Analytics brings those events into a common analytical view.

Free Customer Journey Analytics Course: Data, Identity and Workspace — Satish Choudhary. WikiFree selection.
Free learning access

Listed as Free on Udemy when checked on 22 October 2026. No coupon or subscription trial is required for the listed lessons. Enrollment needs a Udemy account; availability can change.

About this course

A customer journey can cross a website, an email, a store and a support interaction. Satish Choudhary uses a fictional retailer to explain how Adobe Customer Journey Analytics brings those events into a common analytical view.

The 50-minute course lists ten lectures across four sections, with knowledge checks alongside the teaching. It moves from the product’s mental model to datasets, connections, identity, data views and Analysis Workspace.

Official course Adobe Customer Journey Analytics (CJA) in Simple Terms
Created by Satish Choudhary
Platform Udemy
Language English
Level Beginner — Udemy listing
Listed duration 50 minutes; 10 lectures across 4 sections
Certificate Not included with a new free enrollment

Skills you’ll gain

  • Distinguishing profiles, events, dimensions and metrics
  • Explaining why identity matters across channels
  • Relating a data view to a reporting question
  • Recognizing data-quality and ownership decisions in implementation

No previous CJA experience is required, although familiarity with web analytics or marketing data is helpful. The fictional retail example makes the terminology easier to connect without requiring a software-development background.

The final portion discusses implementation and governance, including dataset connections and identity mapping. Treat the walkthrough as an introduction to the sequence, not as proof that you have configured an enterprise environment or completed a full implementation project.

Watching the course is free; using the actual Adobe product requires separately arranged product access. Adobe directs prospective customers to tailored pricing. For no-cost conceptual practice, organize a small fictional event table in a spreadsheet and group it by channel and customer identifier. That exercise illustrates the data relationships without reproducing the CJA interface.

Adobe analytics pricing overview: Review product access and pricing separately from the course.

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Choose your next step

Review measurement basics: Web analytics and digital measurement. Strengthen the reporting vocabulary behind the customer-journey examples.

Choose clearer visualizations: Data visualization theory. Improve how an analytical result is explained to another reader.

Frequently asked questions

Is Adobe software access included?

No. Free lesson access is separate from Adobe product licensing.

Do I need to be a developer?

The course is designed as a foundation for analysts, marketers and business teams as well as technical learners.

What example is used?

The description identifies a fictional retailer, IST Retail Limited, to connect cross-channel events.

Checked on 22 October 2026 using the public course details and syllabus. WikiFree has not watched every lesson or tested full playback. New free enrollments do not include a Udemy completion certificate, instructor Q&A or direct messages.

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