Listed as Free on Udemy when checked on 21 October 2026. No coupon or subscription trial is required for the listed lessons. Enrollment needs a Udemy account; availability can change.
About this course
Treating a visible symptom can leave the conditions behind it untouched. Mahmoud Elhalabi’s course organizes problem solving around defining the issue, gathering information, examining possible causes and choosing what to address first.
The syllabus introduces CATWOE, Five Whys, drill-down analysis and cause-and-effect diagrams, then moves to failure-mode analysis, impact analysis, Kaizen and prioritization. The description lists printable materials, examples and step-by-step guidance alongside narrated presentations.
| Official course | Problem solving techniques |
|---|---|
| Created by | Mahmoud Elhalabi |
| Platform | Udemy |
| Language | English |
| Level | All Levels — Udemy listing |
| Listed duration | 45 minutes; 17 lectures across 6 sections |
| Certificate | Not included with a new free enrollment |
Skills you’ll gain
- Distinguishing symptoms from causes
- Structuring problem information
- Comparing root-cause techniques
- Prioritizing possible improvements
The course targets leaders and team members across public and private organizations, with no specialist software requirement stated. Its short lessons offer an overview of several methods rather than advanced mastery of each one.
Use a method to organize evidence, not to make an unsupported explanation appear certain. Repeatedly asking why or drawing a fishbone diagram can suggest causes, but a team still needs to check whether those causes fit the observations. The listed impact-analysis topic is a useful reminder to consider the effects of a proposed change before implementation.
Frequently asked questions
Are Five Whys and fishbone diagrams included?
Yes. Both appear in the section on identifying possible causal factors.
Does the course only discuss causes?
No. It also covers problem definition, information gathering, impact analysis and prioritization.
Checked on 21 October 2026 using the public course details and syllabus. WikiFree has not watched every lesson or tested full playback. New free enrollments do not include a Udemy completion certificate, instructor Q&A or direct messages.
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