Selling Skills: Free Course

About this course

Learn a structured approach to professional selling through this free course from Management Courses. The complete 27-video curriculum retains all nine stages of the selling process, together with lessons on prospects, proposals, account management, complex sales and established selling frameworks. It connects preparation and communication with understanding a customer’s needs.

Course at a glance

What you’ll learn

• Follow the selling process from prospecting and preparation to commitment and after-sales work.
• Use questions to clarify a customer’s needs before presenting a solution.
• Prepare a relevant proposal and respond thoughtfully to objections.
• Compare selling frameworks and recognise the responsibilities of an ongoing customer relationship.

Skills you’ll gain

• Sales process
• Prospecting
• Customer needs
• Sales proposals
• Objection handling
• Account management

Course Overview

The course opens with a summary of a nine-step selling process, followed by each stage in order. It then explores the attitudes and practical tools that support the process, including qualification, written proposals, pricing, account management and complex sales. The final recordings introduce ideas associated with several well-known selling authors and methods. All 27 source videos remain available. Use the course to connect a proposed solution with a real need and to make commitments clear. A persuasive presentation is more useful when it rests on accurate information and a realistic understanding of what can be delivered.

How to study the course

• Follow the nine process stages before choosing isolated techniques. Keep the customer’s situation and the next appropriate step clear.
• Use the proposal and objection lessons to test whether your offer answers the need you identified, rather than simply repeating its features.
• Compare the later frameworks with the same scenario and plan the after-sales actions needed to fulfil the agreement.

Use the searchable classroom lesson list to revisit a specific explanation. Pause after a useful demonstration, reproduce a small example and explain the result in your own words. Keep a short note of what worked, what changed and what you still need to understand before moving on.

Who is this for?

This course is useful for people beginning a sales role, managers supporting customer-facing work and professionals who need to present a proposal. It can also help experienced sellers review the structure of their process.

Before you start

No formal sales qualification is required. Use an invented offer and customer for practice. Keep claims accurate and commitments realistic; the course does not guarantee sales results or replace understanding the product and customer.

Put the lessons into practice

Create a fictional customer scenario and a simple offer that could meet its needs. Write a qualification checklist and five discovery questions. Prepare a short proposal that connects the need, solution, assumptions and next step. Draft a response to two objections, checking whether you need more information rather than immediately arguing against them. Finish with an after-sales checklist and explain how it helps deliver what was agreed.

This optional activity is provided by WikiFree for independent practice. It is not a graded assignment from the instructor. Keep your working notes, check the result against the task you defined and return to the relevant lesson when an assumption or technique is unclear.

Certificate / Assessment

Watching the public videos and using WikiFree progress tracking does not award a certificate, exam voucher, academic credit or instructor assessment.

Use your practice output to review what you can now explain and repeat independently. Completion tracking records your study progress; it does not replace an assessed qualification or professional experience.

Frequently asked questions

Provider: Management Courses. Videos play from the Management Courses channel on YouTube.