No formal negotiation qualification is required. Use a fictional or low-stakes scenario while practising. Models and tactics should be applied with integrity and attention to the relationship; a course example does not guarantee agreement in another setting.
About this course
Develop an ordered approach to everyday workplace negotiation with this free Management Courses training. All 31 videos are retained, covering preparation, opening, bargaining, agreement, follow-up, negotiating concepts, communication tools and influential negotiation frameworks. The course treats negotiation as a practical management activity grounded in clear objectives and professional conduct.
Course at a glance
| Provider / Teaching team | Management Courses |
|---|---|
| Platform | YouTube · Management Courses |
| Access | Free Video |
| Level | Beginner |
| Language | English |
| Videos | 31 |
| Video duration | 3h 53m · allow extra time for practice |
| Format | Self-paced recorded training |
| Certificate | Not included with video viewing |
What you’ll learn
- Plan a negotiation with clear interests, priorities and possible areas of agreement.
- Follow the main stages from preparation through bargaining, closing and follow-up.
- Use questions and listening to understand the other party’s position.
- Compare negotiation approaches and respond constructively to deadlock or difficult behaviour.
Skills you’ll gain
- Negotiation preparation
- Bargaining
- Agreement building
- Active listening
- Questioning
- Deadlock management
Course Overview
The course begins with a process framework, helping you understand what to prepare and how a negotiation develops. It then explores core concepts such as strategy, scope for agreement, behaviour and power, followed by practical tools for questioning, listening and handling resistance. The final group introduces ideas associated with established negotiation authors and approaches. Every recording remains available in the original source sequence. Use these models to organise your thinking, while recognising that a workplace negotiation depends on its relationships, constraints and information. A useful agreement is one both parties understand and can implement.
How to study the course
- Use the process lessons to build a preparation sheet with your objectives, priorities, alternatives and the questions you need answered.
- Work through the concepts and tools with the same scenario. Separate a stated demand from the interest or constraint that may explain it.
- Review the deadlock and follow-up material before drafting an agreement. Check responsibilities, next steps and how unresolved points will be handled.
Use the searchable classroom lesson list to revisit a specific explanation. Pause after a useful demonstration, reproduce a small example and explain the result in your own words. Keep a short note of what worked, what changed and what you still need to understand before moving on.
Who is this for?
This course suits managers, project professionals and anyone who negotiates workload, priorities, resources or commercial arrangements. It offers a structured introduction for learners who want to prepare more thoughtfully for a difficult conversation.
Before you start
No formal negotiation qualification is required. Use a fictional or low-stakes scenario while practising. Models and tactics should be applied with integrity and attention to the relationship; a course example does not guarantee agreement in another setting.
Put the lessons into practice
Write a negotiation brief for two fictional departments sharing a limited resource. Define each department’s needs and constraints, then identify possible trade-offs. Prepare five questions that would clarify the situation without assuming the answer. Role-play a short opening and bargaining exchange, or write both sides as a script. Draft an agreement with owners and follow-up dates. Review whether it addresses the underlying needs, and identify what you would do if one important point remains unresolved.
This optional activity is provided by WikiFree for independent practice. It is not a graded assignment from the instructor. Keep your working notes, check the result against the task you defined and return to the relevant lesson when an assumption or technique is unclear.
Certificate / Assessment
Watching the public videos and using WikiFree progress tracking does not award a certificate, exam voucher, academic credit or instructor assessment.
Use your practice output to review what you can now explain and repeat independently. Completion tracking records your study progress; it does not replace an assessed qualification or professional experience.
Use this course in a learning path
- Free Workplace Conflict Resolution Learning PathCourse resource in this path
Related courses for your next step
- Strengthen assertive communicationPersonal Impact at Work
Develop confidence and professional presence for conversations where you need to express your position clearly.
Focus: Professional presence · Assertive communication
Beginner - Explore a project applicationProject Procurement
See the purchasing context behind supplier discussions, tendering and contract considerations.
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Intermediate - Explore a commercial applicationSelling Skills
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Beginner
Compare course focus, level and study time
| Course | Level | Focus | Study time |
|---|---|---|---|
| This course — Workplace Negotiation: Free Course | Beginner | Negotiation preparation · Bargaining · Agreement building | 3h 53m of video; practice time is additional |
| Personal Impact at Work: Free Course | Beginner | Professional presence · Assertive communication · Confidence | 4h 42m of video; practice time is additional |
| Project Procurement: Free Course | Intermediate | Project procurement · Tender planning · Statements of work | 2h 43m of video; practice time is additional |
| Selling Skills: Free Course | Beginner | Sales process · Prospecting · Customer needs | 3h 41m of video; practice time is additional |
Frequently asked questions
Is this course free to watch?
Yes. The public video lessons can be viewed in the WikiFree classroom. Free viewing does not include paid software, service subscriptions, provider membership benefits or a credential.
How long does the course take?
The 31 source videos total approximately 3h 53m. Allow additional time for pausing, practice, reviewing an example and checking your own result.
What background do I need?
No formal negotiation qualification is required. Use a fictional or low-stakes scenario while practising. Models and tactics should be applied with integrity and attention to the relationship; a course example does not guarantee agreement in another setting.
Does watching the course award a certificate?
No. Video viewing and WikiFree progress tracking do not award a certificate, credit or an exam voucher.
Can I study on a phone?
Yes. The classroom has a responsive player and searchable lesson list. A larger screen and suitable practice environment are helpful for following software demonstrations or technical examples.
Provider: Management Courses. Videos play from the Management Courses channel on YouTube.
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