The five items total 27 elapsed days: 9 work days and 18 queue days. Waiting therefore represents two-thirds of observed elapsed time. This makes review delay a reasonable investigation target, not proof that every future request should finish in five days.

Critical check: Do not remove blocked work from WIP counts or turn a five-item median into a guaranteed deadline.

Final project: Build the Juniper workflow playbook with a board, pull and blocked-item policies, a worked flow summary and a measured improvement experiment.