Udemy

Free Emotional Intelligence Course: Respond More Thoughtfully at Work

An emotional reaction can change the direction of a workplace conversation before the practical issue is resolved. This course from Organisational Development Concepts and its co-instructors uses cases and reflection to connect emotional awareness with everyday leadership.

Free Emotional Intelligence Course: Respond More Thoughtfully at Work — Organisational Development Concepts Pte Ltd; Low K M; Dioworks Group; Rosalind Tai. WikiFree selection on Udemy.
Free learning access

Listed as Free on Udemy when checked on 21 October 2026. No coupon or subscription trial is required for the listed lessons. Enrollment needs a Udemy account; availability can change.

About this course

An emotional reaction can change the direction of a workplace conversation before the practical issue is resolved. This course from Organisational Development Concepts and its co-instructors uses cases and reflection to connect emotional awareness with everyday leadership.

After contrasting IQ and emotional intelligence, the lessons examine self-awareness, self-management, social awareness and relationship management. A workplace case develops across several sections before the course turns to responding deliberately and shaping a team’s emotional culture.

Official course Emotional Intelligence in the workplace
Created by Organisational Development Concepts Pte Ltd; Low K M; Dioworks Group; Rosalind Tai
Platform Udemy
Language English
Level Intermediate — Udemy listing
Listed duration 48 minutes; 14 lectures across 7 sections
Certificate Not included with a new free enrollment

Skills you’ll gain

  • Recognizing emotional triggers
  • Distinguishing four emotional-intelligence domains
  • Reflecting on workplace reactions
  • Supporting constructive team relationships

The platform level is Intermediate, but the listed requirement is an interest in using emotional intelligence at work. Follow the case in order and separate what a character actually does from assumptions about their intentions; this makes reflection more specific.

The practical emphasis is on a leader’s own response and communication habits. Reflective questions and quizzes are included in the public syllabus, but the course is not presented here as a clinical assessment or a validated measurement of your emotional intelligence.

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Choose your next step

Bring the reflection into regular conversations: Better One-on-One Meetings. Create space to listen and discuss difficulties before they become larger conflicts.

Use empathy in customer interactions: Customer Support: Empathy and Clear Replies. Apply communication awareness to a more specific service setting.

Frequently asked questions

Is the course mainly theoretical?

The syllabus combines explanations with workplace cases, reflection lessons and quizzes.

Which four areas of emotional intelligence does it discuss?

Self-awareness, self-management, social awareness and relationship management organize the main learning sequence.

Checked on 21 October 2026 using the public course details and syllabus. WikiFree has not watched every lesson or tested full playback. New free enrollments do not include a Udemy completion certificate, instructor Q&A or direct messages.

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